Fees & Rebates
Appointment Costs
Payment is required at the time of your appointment and can be made via debit or credit card.
50 min In Clinic Appointment:
Full Cost: $200
50 min Telehealth Appointment:
Full Cost: $200
50 min Telephone Appointment:
Full Cost: $200
If you have a valid GP Mental Health Plan or Private Health, see the tabs below for more information.
GP Mental Health Plans (MHP)
If you’re using a GP Mental Health Plan (MHP), you’ll receive a Medicare rebate.
To process this immediately, please bring a cheque or savings account card to tap for your rebate.
If you do not bring your cheque or savings account card, you will be sent a Paid in Full invoice to claim your rebate directly from Medicare.
For More Information:
For more information on claiming online or in person, visit Services Australia – Medicare Claims.
Tip: Register for the Medicare Safety Net to reduce out-of-pocket costs once you reach the threshold.
To confirm your GP MHP is set up correctly, call Medicare on 132 011.
Medicare Rebates:
Only available with a valid GP Mental Health Plan
50 min In-Clinic Appointment:
Item code: 80110
Full Cost: $200
Medicare Rebate: $98.95
50 min Telehealth Appointment:
Item code: 91170
Full Cost: $200
Medicare Rebate: $98.95
50 min Telephone Appointment:
Item code: 91184
Full Cost: $200
Medicare Rebate: $98.95
Private Health Funds
If you’re claiming through private health, contact your private health fund to confirm your rebate.
HICAPS may be available at your appointment.
NDIS & EAP Clients
There are no out-of-pocket costs for NDIS or Employer Assistance Program (EAP) clients.
Cancellation Policy
We understand that things come up, but due to high demand for appointments:
Initial appointments: Require 3 days’ notice to cancel.
Subsequent appointments: Require 24 hours’ notice to cancel.
Late cancellations will incur a $50 fee.
Late Cancellations or Missed Appointments
Late cancellations or missed appointments:
$50 non-attendance fee applies.
Medicare, DVA, and insurers do not cover cancellation fees.
Missing an initial appointment may result in a longer wait to rebook.